{"xsrfToken":"b67dee4901f3d0914eb8af27870c4e6d3bb5df39_lout","branding":{"id":"3","key":"support1","name":"Support","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a343e2a4-7e50-4643-8483-1f87e7109d95/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODBhODQwYy0zOGFiLTQxZjMtYTc1MC04MjhmNDQ0MmZlYzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEzNDNlMmE0LTdlNTAtNDY0My04NDgzLTFmODdlNzEwOWQ5NSI6WyJyZWFkIl19LCJleHAiOjE3NDc1MjkxNDEsIm5iZiI6MTc0NzUyODU0MX0.IkLlohYY2kCYxWmQWSLXjMAGQmagXw-DfqIml4av9fM&client=280a840c-38ab-41f3-a750-828f4442fec5&mode=fit","logoId":"a343e2a4-7e50-4643-8483-1f87e7109d95","isLogoAvailable":true,"helpCenterTitle":"Welcome to STAT Help Center","sharedPortalName":"STAT Help","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to STAT Help Center","sharedPortalName":"STAT Help","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"support1","projectId":10002,"serviceDeskId":3,"name":"Support","description":"<p>Welcome! You can raise a request for Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"36","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://stat-org-in.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[11],"key":""},{"id":"35","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://stat-org-in.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[11],"key":""},{"id":"38","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://stat-org-in.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[11],"key":""},{"id":"41","name":"Request Account Deletion","descriptionHtml":"<p>On submitting this form, we will contact you on the registered phone number to confirm the account deletion request. Post confirmation, your account will be deleted with in 7 working days.</p>","callToAction":"Request Account Deletion","introHtml":"<p>Request account &amp; data deletion</p>","icon":10518,"iconUrl":"https://stat-org-in.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[11],"key":""},{"id":"34","name":"Subscription and payments","descriptionHtml":"","callToAction":"Subscription and payments","introHtml":"<p>Choose this if you have questions about your pro subscription, patient payments or payouts</p>","icon":10536,"iconUrl":"https://stat-org-in.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[11],"key":""},{"id":"39","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://stat-org-in.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[11],"key":""},{"id":"40","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://stat-org-in.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[11],"key":""},{"id":"33","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://stat-org-in.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[11],"key":""},{"id":"37","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://stat-org-in.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[33,34,35,36,38,39,40,41]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e457c824-9c5c-381d-97fd-33fa021c67c4","appLinkName":"System Confluence","appLinkUrl":"https://stat-org-in.atlassian.net/wiki","spaceKey":"SUPPORT1","spaceName":"Support","spaceUrl":"https://stat-org-in.atlassian.net/wiki/spaces/SUPPORT1","isServer":false},"labels":[],"projectKey":"SUPPORT1","serviceDeskId":3,"kbLinkDomainURLs":["https://stat-org-in.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT1","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODBhODQwYy0zOGFiLTQxZjMtYTc1MC04MjhmNDQ0MmZlYzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc1Mjk3NDEsIm5iZiI6MTc0NzUyODU0MX0.IuOb23TmIHn-TM5PBVz9FbwFw8-Mf1DReaiEnsns3e0","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"280a840c-38ab-41f3-a750-828f4442fec5","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":33,"projectId":10002,"form":{"name":"Technical support","descriptionHtml":"","callToAction":"Technical support","intro":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","instructions":"","icon":10520,"iconUrl":"https://stat-org-in.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10064","fieldConfigId":"10164","label":"Registered phone number with country code","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10065","fieldConfigId":"10165","label":"Product","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10110","label":"Desktop Apple","selected":false,"children":[]},{"value":"10111","label":"Tablet Apple","selected":false,"children":[]},{"value":"10112","label":"Mobile Apple","selected":false,"children":[]},{"value":"10113","label":"Desktop Windows","selected":false,"children":[]},{"value":"10114","label":"Tablet Android","selected":false,"children":[]},{"value":"10115","label":"Mobile Android","selected":false,"children":[]}]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/33","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/33","calendarParams":{"firstDay":0,"date":"2025-05-18T06:05:41+0530","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e457c824-9c5c-381d-97fd-33fa021c67c4","appLinkName":"System Confluence","appLinkUrl":"https://stat-org-in.atlassian.net/wiki","spaceKey":"SUPPORT1","spaceName":"Support","spaceUrl":"https://stat-org-in.atlassian.net/wiki/spaces/SUPPORT1","isServer":false},"labels":[],"projectKey":"SUPPORT1","serviceDeskId":3,"kbLinkDomainURLs":["https://stat-org-in.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODBhODQwYy0zOGFiLTQxZjMtYTc1MC04MjhmNDQ0MmZlYzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc1Mjk3NDEsIm5iZiI6MTc0NzUyODU0MX0.IuOb23TmIHn-TM5PBVz9FbwFw8-Mf1DReaiEnsns3e0","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"280a840c-38ab-41f3-a750-828f4442fec5","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=stat-org-in","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b67dee4901f3d0914eb8af27870c4e6d3bb5df39_lout","baseUrl":"https://stat-org-in.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://stat-org-in.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"280a840c-38ab-41f3-a750-828f4442fec5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"5e179e92dfc44696a05f02b9edb066a1","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}